HOW TO START? 

Step 1: Find rugs design

Pick rugs design from our online store with over 1000+ design available. Other custom design is also accepted.

Step 2: Determine Size

Measure the required size for your rugs. If you not sure how to do this, contact our team to assist. 

Step 3: Contact Us

Once you have chosen the design and size, reach us through whatsapp or email. Let us know these details.

What To Expect When Contacting CANTIKWALL's team?

Our team will assist you throughout the customization process. The process can be done either online, at our store, or even at your place. The process normally begin based on the major input needed from you which is the design and the size. For totally custom design from scratch different process will take place. However, common process our team will assist you based on design and size provided by advising in term of suitable material, weave type (handknotted, handloom, handtufted, etc) and best practice size for your space. During this session, you may custom the size, color, material, and shape based on your requirements. Pricing is the output of this process. 

WHAT CAN BE CUSTOMIZED?

1. Design

2. Color

3. Shape

4. Material

5. Size

Design Selection

Cantikwall has more than 1000+ design published on our website www.cantikwall.com. Each design is either machine made or handmade rug. In general only handmade rug can be customized. Machine made rug design can be customized as handmade rug but not all design is applicable. 

How to recognize its a handmade rug or machine made rug from the website? General rule of thumb is to look at the material the rug is made of. Handmade rug mostly used wool, acrylic, viscose, silk, cotton, jute, sisal , and other natural material If the rug is made using either polypropylene, polyester (some polyester rug can be customized), nylon, etc it is normally a machine made rug. 

Other trait of handmade rug is its backing and thickness. In term of thickness handmade rug is very thick roughly from 1.3-1.5 cm. Machine made is thin with thickness around 1.1 to 1.2 cm. The backing for handmade is mostly woven or cotton backing. While for machine made it use latex or no backing. 

Apart from the design available in all Cantikwall's platform i.e. website, instagram, and facebook, we also accept customization beyond these platforms. Customers are encourage to provide their own design photo if they need something else than what available in our database. 

​Color Selection

For rug color customization, our customer has the privilege to pick color from more than 1000+ color schemes/shades. We have international standards color scheme such ARS and Pantone. Apart from the said standard color box, we also has customized color scheme box used by specific manufacturers. 

Color option also different between different materials. For example ARS color for wool has around 600 color options meanwhile 300 color for viscose material. 

How does it works?
First customer has to choose a design. From there we will advice on suitable material for the design. From here custom will pick their preferred color from corresponding color box (based on material). Standard practice is one to one color changes. For example if the original color is biege then customer can pick one color to replace the biege color to new color. ​

What About Shape of the rug?

Basically we can make rug in almost any shape as long as it can be draw

1. Rectangle

2. Square

3. Round

4. Runner

5. Random

Rug Shape Selection

The best part of rug customization is the flexibility for our customer to tailor made their rug almost in any form they like (as long its a rug). Same goes for the shape of the rug. At CANTIKWALL, we offer rug shape customization that can cater almost all sort of request i.e. from normal rectangular, square, round, and runner shape to a bit more art and random shape.  

How does it works?

First of all you must have the design that you want. For example if the original design is in rectangle shape and you want it in round shape, yes we can make it for you. This means any one particular design can be transformed into many rugs shape. 

​Meanwhile for random shape, commonly customer has to provide some drawing of the design they would like as shown here. 

What material selection is available?

More than 20+ materials available for selection

Some of common material used for area rugs. 

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Wool

Wool is natural material that come from sheep and is one of the most common material used to make area rug. It is moderately soft and has that high durability against wear and tear. If properly maintained, rug made from wool can last hundreds of years. This mean its rug characteristics will remain i.e. the feeling when you first time stepping on the wool rug will remain the same over many years. Area rug made from wool is normally plus minus 1.5cm thick if tufted and slightly thinner if it is made as hand knotted rug. Wool can be mixed with other material such as viscose, silk, cotton, jute, and sisal to make rug. The characteristics of such mixed material is different from rug made from 100% wool.
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Maintenance of this material is moderately easy. Regular vacuum for fresh new rug to remove some traces of yarn shedding for 2-3 weeks is common (depend on wool quality, New Zealand wool has less shed for new rug compared to other wool i.e. India wool, china wool, etc). The shedding will subside after a while mostly in a 1-4 weeks. For hand knotted wool rug shedding is far less or almost none for 100 knots quality. Handtufted rug commonly sheds a bit in the beginning. Shedding basically is part of material characteristic and is not some sort of manufacturing defects.
This type of rug can be customized. I.e its color, size, shape, and quality.
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Viscose

Viscose is a premium look yarn or material that when used to make a rug will have some glowing looks that make the rug looks luxurious. Viscose is almost as soft as silk. It is a very good heat conductor which means it will have this refreshing feeling (cold) when it is place in a room with colder temperature. Viscose is in general is economic option for those looking for rug with silk characteristics but with far lower cost. Same like wool, this material characteristics last for hundred of years. Viscose yarn is finer then wool.
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Similar to wool, viscose require the same maintenance in the beginning as it does sheds a little. New viscose rug sometime can easily stick to a cotton trousers (sheds of viscose yarn). However, the viscose shedding will subside as early as 2-3 weeks of regular vacuum (once or twice a day). Shedding basically is part of material characteristic and is not some sort of manufacturing defects.
This type of rug can be customized. I.e its color, size, shape, and quality.

Acrylic

Acrylic is a synthetic material with looks and feel closed to a wool. It was made to offer more economic value with yarn characteristics almost similar to wool. This material is made from many combinations of chemical compounds and does have the moderately softness, durability, and characteristics of a wool. However, as other synthetically made material, the material characteristics will subside over time and commonly its fluffiness will last as long as 8-12 years depending on the way the rug being used and maintained. Similar like wool, acrylic rug does sheds. Lower grade acrylic like the one made by small manufacturer in china even from India will continuously sheds within the life span of the rug. Acrylic does come with higher grade (more expensive) and some grade offer far better quality then wool i.e. less sheds and last longer.  Acrylic is mostly used to make handmade rug.
In term of maintenance it follows the same rule as wool and viscose rug.
This type of rug can be customized. I.e its color, size, shape, and quality.
​

Jute

Jute is a material that comes mostly from banana trees. It is moderately soft but slightly rough. It normally used for both indoor and outdoor rugs. Most jute rug is used for dining area or for outdoor lobby. In term of thickness, jute rug is extremely thicker compared to wool or viscose rug. But jute also can be made in flatweave rug type with 1.2 cm thickness. Easy to maintain.
This type of rug can be customized. I.e its color, size, shape, and quality.
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Polypropylene

Polypropylene (PP) is a synthetic material made from polymer (petroleum based by products).  In general, PP is mostly used for machine made rug and come with standard fixed size. PP is moderately soft but normally rug made from PP is thin with approximate 1.1 to 1.2 cm thick. Depending on the quality of manufacturing and PP grade used, a PP rug characteristics i.e its softness and fluffiness will remain between 3-8 years. Turkey rug made using PP normally last as long as 7-12 years depending on how it is used and maintained. Easy to maintain i.e. standard vacuuming and spot cleaning for stain.
 This type of rug cannot be customized in small quantity. Atleast 150 square meter is required for customization. 
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Polyester

Similar to PP, polyester (PE) is a synthetic material made from petroleum by products. In term of characteristics, PE is extremely soft material and does offer glowing looks like viscose. Rug made from PE is normally very thin around 1.1 to 1.2 cm thick. However, the rug is still extremely comfortable and soft. To offset the thickness issue, a rug pad is commonly used to provide more cushion to a PE rug. This type of rug normally maintained its fluffiness as long as 5 to 7 years. 
This type of rug can be customized. I.e its color, size, shape, and quality.
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